The hiring process is often overlooked as a customer experience. It can however be the most important of all customer experiences for your brand. Attracting people that want to work for your company is just as important (if not more so) as selling your products or services. The next time you need to fill an open role, rather than providing your recruitment team with a traditional stale job description, answer these questions instead: 1. [...]
Do you book your calendar so tight that you rush from meeting to meeting (whether virtual or in-person), constantly arriving late or leaving early to make the next one? Sometimes you barely have enough time to drive to off-site meetings and far be it you actually eat or use the restroom. The problem here (as if there is only one...) is that with this constant running, you never get the time to effectively [...]
It happens every week like you’re living your own version of Groundhog’s Day. You get started working on Monday morning and you’re already tense because you have no idea where to start. Friday seems so long ago, there are emergencies that need to be dealt with immediately and before you even have a chance to get anything done, you [...]
They want to work for a company that has purpose; they want their work to matter; they want flexibility. Millennials (anyone born between the early 1980s and mid 1990s) changed the workplace environment arguably like no other generation, and recruiters had (and still have) to adjust their hiring techniques to attract, retain and nurture a Millennial employee. This always-connected-oversharing-transparent [...]
Implementing an ERP system, especially at an enterprise-level, can be daunting. You’ll need several teams of the right people not only to ensure your new system is configured to optimally support your business, but also to help your employees transition to the new system seamlessly while communicating to your customers about changes that impact them. Most ERP implementations follow [...]
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